ServiceHub / Help Center
Help Center

How can we help?

Search below or browse by topic — from getting started to payments and account security.

Getting Started

ServiceHub is an app that connects customers with trusted, verified service providers across Tanzania — from electricians to tailors to computer repair technicians.

Booking Services

Search for the service you need, choose a provider, and send a booking request. You can chat with the provider to confirm details before the job starts.

Service Providers

Register as a provider in the app, complete your profile, and add photos or short videos of your past work. Once verified, you can start receiving bookings.

Account & Security

Use the "Forgot Password" option on the login screen to reset your password via your registered phone number or email.

Payments

Payment for a completed service is arranged directly between you and the provider inside the app, using common local payment methods.

Support

Reach us on WhatsApp or by email — visit the Contact Support page for details and support hours.

Still need help?

Our support team is happy to answer anything not covered here.